Shipping policy
Free Standard shipping for orders over £50 or more. Furniture and heavy items excluded.
£4.99 for Standard shipping on orders under £50
£12.99 for Express or next day shipping
Furniture and large heavy items may incur a shipping fee, even if order value exceeds £50. This will be calculated at checkout. This will also be noted on the product description. You are welcome to arrange collection in our store in Stone, Staffordshire.
Standard delivery UK mainland. Estimated delivery 3-5 working days.
Express or Next Day delivery -Only for orders placed before 12:00am- Please note that orders placed on a Friday after 12:00pm, or weekend will be treated as having been placed on Monday before noon and will be with the recipient on Tuesday.
Click and Collect Store Hours
Monday - CLOSED
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday 10:00am - 4:00pm
Sunday - CLOSED
Please feel free to contact us for a quote if you can't find a suitable shipping for your location.
FAQs
How long will my delivery take?
- 1-2 working days with Express Shipping. Orders before 12 noon will be next working days, orders received after 12 noon will be 2 days to most UK postcodes.
- 3-5 working days on Standard shipping
- All standard deliveries are tracked via Royal Mail and we offer FREE shipping to orders £50 and above.
Will I get a tracking link?
- Yes, once your order is despatched, you will receive a notification via Text and/or Email depending on your preference. You will also be able to change date and delivery ie; to a neighbour/safe place.
What is my delivery cost?
- FREE for all orders over £50
- £4.99 for orders under £50 with Standard shipping
- £12.99 for Express Deliveries
- Click & Collect is FREE